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Privacy Policy

Frequently asked questions

Here are some common questions about our company.

You can reach our customer support team by emailing trueairsolution123@gmail.com, calling +1 832-284-0769, Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

Since we provide cleaning and maintenance services, payments are for labor and time already provided.

However, if you are not fully satisfied with our service, please contact us within 24 hours and we will arrange a free re-service or address your concerns until you are happy.


We provide a full range of professional cleaning and maintenance services, including:
1- Air Duct Cleaning
2- Dryer Vent Cleaning
3- HVAC Maintenance & Cleaning
4- Chimney Cleaning
5- Insulation Installation
6- House Cleaning

Our goal is to improve your indoor air quality, safety, and overall comfort with reliable, top-quality service.

1. What Personal Data We Collect:

​ ​We may collect the following information when you visit our website or book a service:

  • Name
  • Phone Number
  • Email Address
  • Service Address
  • Any information you provide through forms or sms messages.

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2. How and why we use phone numbers for sms:

​ ​We collect your phone number specifically to:

  • Confirm appointments.
  • Send service reminders or updates.
  • Respond to your inquiries.
  • Share important service-related information

​ ​We send SMS messages only when you provide your number and submit a form, which acts as your consent.

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3. How Users Give Consent & How They Can Revoke It:
​ ​By submitting any form on our website and providing your phone number:
  •  you agree to receive SMS messages from us.
  • You can opt-out anytime by replying “STOP” to any message.

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4. Data Sharing:
​ ​We do not sell your personal information.

​ ​We only share data with:

  • Trusted service providers who help us operate our business (e.g., SMS platforms).
  • Legal authorities, if required by law.

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5. How Long We Keep Your Data:
  • We keep your information only as long as necessary to provide our services or as required by law.
  • You may request deletion of your data at any time.

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6. Security Measures:
​ ​We use reasonable technical and administrative security measures to protect your data from unauthorized access, misuse, or disclosure.

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7. Your Rights (Access, Correction, Deletion):

​ ​You can:

  • Request a copy of your data.
  • Ask us to correct inaccurate information.
  • Request deletion of your personal data.

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8. Contact Information:
​ ​For privacy-related questions or requests, you may contact us:
Crew Air Solutions:

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9. Message & Data Rates:

​ ​Message and data rates may apply for SMS messages depending on your carrier.

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10. Changes to This Policy:

​ ​We may update this Privacy Policy occasionally. Updates will be posted on this page with a new “Last Updated” date.